our
story
In 2012, our grandmother, Sonya, who was in need of Home Care services was, unfortunately, not receiving the care and support that she, and every other home care client deserves. The agency to which we had entrusted our grandmother's care had low level customer service and was lacking in people skills; often times, our grandmother was left without a caregiver, as the agency did not send a home health aide for the day.
This is when we decided to act!
We combined our experience, acumen, skill-set and business knowledge base knowing that we can get into the industry and lead the way!
We wanted to create a business that would serve patients in the comfort of their homes with dignity and compassion, provide peace of mind for their close ones, and add more value to everyone - from employees to our patients.
Not everything came easy to us, but our determination, patience, faith, proven success formulas, and OUR TEAM helped us grow our business to new heights. There is always light at the end of the tunnel and if you stand up for what's right and true... you don't give up and keep going forward!
What is unique about our business? Our people! We hire only the best and develop our employees to be outstanding leaders. We are unique because our team is strong, friendly, always ready to help, happy, positive, and hard working. Our employment terms are unique and very competitive!
Our customer service, respect and understanding towards people that we come in contact with, exemplify our dedication to the work we do.
Our mission - help our patients, make a difference in their lives and be able to provide work to our Aides!
We love what we do, we love serving others and adding value at all times!"
our
mission
All Heart Homecare Agency is dedicated to delivering compassionate, highest quality to our clients in the comfort of their homes. We strive to enrich as many lives as we can and constantly look for ways to add more value to our patients and Employees. Our services begin with our Philosophy: Care for one as you would care for your loved one with all your heart.
our
vision
To be recognized as a trusted leader in the home health care industry by setting new standards. All Heart Homecare Agency will inspire its employees to be the best they can be. We will engage in sustainable practices and anticipate the need of our Patients.
our
values
- Treating others as we would like to be treated.
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- Responding to all inquiries in a timely manner.
- Acknowledging everyone as being right from their own perspective.
- Making only agreements we are willing, able, and intend to keep.
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties involved.
- Communicating honestly.
- Never saying anything disrespectful about anyone.
- Maximize internal and external customer loyalty.
- Make our best effort to understand and appreciate the customers' needs in every situation.
our
team
Steven
Albert
Oresta
Irina
Karina
Stacy
Svitlana
Oleg
Diego
