When attempting to chose the best home care agency NYC provides, there are a number of important factors that you’ll want to consider. When the time comes for you or a loved one to invest in daily home care services, it is always important that you understand your rights as a client. Not only will they help you in your decision with regards to choosing the right provider, but they will also make sure that you are properly cared for and protected moving forward.
One of the most important rights that you have as a home care services client is the right to be completely free from all types of abuse at all times. More specifically, you have the right to be free from verbal abuse, sexual abuse, physical abuse and mental abuse. Neglect, exploitation and other types of situations also fall under the category of abuse and should be reported as soon as possible.
Another important right that you have as a home care services client is the right to have your voice heard at all times. In the event that you or one of your close family members has some type of complaint about the type or quality of services that you are receiving, they have the right to make that complaint heard in a formal way. These complaints can be filed either through a representative for the medical services industry in the state of New York or through with the provider itself.
Finally, another one of the major rights that you have as a Brooklyn home health care client is the right to respect. This falls into a separate category from the right to be free from abuse due to its nature. All of your spiritual values and beliefs, personal preferences, cultural preferences and social values must be respected at all times. You have the right to not be discriminated against in any way because of what you believe in or because of your religion, race, ethnicity and other defining traits.